Testimonials
Robbie B.
This place is awesome and super knowledgeable! Don't waste time going anywhere else!
Local Customer
I had to find a unicorn of a part - something discontinued a long time ago that doesn't seem to exist in most of the country - Rick at the East Louisville location was such an amazing help and Paul was also a great help in getting it shipped out to me. This company has won me over, if I lived locally I would use them for everything plumbing supply related. Thank you all so much for your help!!
Alex M.
Had a plumbing issue involving a dripping shower head with the new house we bought. Knew I had to replace the stems behind the handles, not sure what they’re called, due to the gaskets on them being worn out after 44 years. Have looked around online, went into every hardware store around, and couldn’t find anything. The shower parts also had no pieces of information regarding brand or anything, which made the search even more difficult. Got here at 7am on a Friday morning when they opened, went through the showroom to the parts desk with the valve in hand. Guy took one look at it without even touching it, and knew exactly what brand it was, what size, where they were in the warehouse, etc. He came back with 2 knee valves for 15 bucks each and now the shower doesn’t drip anymore. Wonderful service, and obviously have actual professionals working. Highly recommend and will be back for any plumbing needs I have instead of wasting time trying to search for myself.
Jonathan C.
Like working with these guys. They always have a professional approach when needing material and always friendly and positive attitudes.
Kristen C.
Kary was extremely helpful and knowledgeable. She gave me options and helped me figure out what I needed. Awesome customer service! If you haven’t visited their showroom, I recommend a visit. Just beautiful!
Jacob F.
Knowledgeable, helpful, and well stocked.
Tricia F.
Very helpful, knowledgeable staff. Best selection of plumbing supplies in Louisville.
Martha W.
The gentlemen there were very helpful and kind to me. I had a broken toilet handle with me in hand. They sold me the wrong part but when I returned they didn't even question me. I needed a right handle lever which is uncommon. I will definitely go back.
Mike H.
The people down at East End Plumbing Supply were simply amazing. I called, asked for what I wanted and they had it ready by the time I arrived. I am completely satisfied with their service. Highly recommend!
Tony C.
2 thumbs up! They had the exact parts that I needed. Everyone was friendly which is a plus. I will definitely do business with them in the future.
Jeffrey K.
I am not a plumber, yet they are very patient with me. They always have exactly what I need. Guys at the counter are very knowledgeable about all facets of plumbing because they work with real plumbers every day. Higher quality parts, usually at a lower price, than the big box stores. I always go to them first!
Laura H.
Toilet broke and called several Plumbing Supply places. East End Plumbing Supply was the farthest, but wow- what customer service! I explained what was wrong and the part I needed (per the manufacturer). They had me text a photo of the part, then explained that I only needed a smaller piece and that I could probably get it from a closer shop. I was happy to make the drive to give them the business, and I'm happy to write a review, which I rarely do. When do you come across such thorough and honest customer service these days? When I got there, everyone was friendly and generous with advice on how best to fix my toilet. Thanks Paul- you guys are great and I will go to you for all future plumbing needs!